Privacy Policy

1. Information We Collect

• Account details such as name, email, phone, and shipping address.
• Order and payment metadata required to process purchases securely.
• Usage analytics and technical data (device/browser) to improve experience and performance.

2. How We Use Your Information

• To process orders, deliver products, and provide customer support.
• To send transactional updates (order status, account and security notifications).
• To improve products, services, website performance, and fraud prevention.

3. Data Sharing

We share data only with essential service providers (payment gateways, logistics, and communication services) strictly for business operations. We do not sell personal information.

4. Data Security

We use reasonable technical and organizational safeguards to protect your data. However, no system can be guaranteed 100% secure, and users should also protect account credentials.

5. Cookies and Analytics

We use cookies and analytics tools to understand site usage and optimize user experience. You can control cookie preferences through your browser settings.

6. Your Rights

You may request access, correction, or deletion of your personal data, subject to applicable legal and operational requirements.

7. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date.

8. Contact

For privacy-related questions, contact us at support@hanuven.in.